Quick answers.

Create your account, then choose a plan on the pricing page and complete checkout. You can run a free check of your name or username first if you like. After payment, you go straight to setting up your protection.

After payment, we guide you through four short steps: who we protect (names, usernames, aliases and brand keywords), your reference photos with your consent (and a voice sample for voice protection), your own accounts so we never flag them, and your first scan. It takes about 10 minutes.

Protection starts within minutes of finishing setup: your first check runs right away, and we tell you when we find something. Instant alerts are active from the start on Signature and Custom.

Clear photos of your face from multiple angles. Minimum 3 photos recommended. Good lighting, no heavy makeup or filters that obscure features. They are stored encrypted, and you can delete them at any time.

On Premium and above, you can add a voice sample for voice protection. 30 to 60 seconds of natural speech is enough: read any text out loud; what matters is your voice, not the words.

Yes. You can re-upload photos or voice samples anytime from your dashboard. Old photos and samples are replaced; nothing is kept.

When we find something, you confirm it in your dashboard and we take it from there. You can also submit a link yourself, and with automatic protection on, clear cases are handled for you. Essential includes 5 takedowns a month; Premium, Signature and Custom are unlimited.

On major platforms, removal requests are typically resolved within 48–72 hours. Complex cases and less responsive websites can take longer, and we stay on every request until it is resolved, and you can follow each step in your account.

We track the outcome, not you. The moment we confirm the content, the removal request goes out, and we keep it open until the end: we follow up, we push, we escalate. On major platforms, it's typically resolved within 48–72 hours. When a website refuses, we take the fight to the search results, so it no longer reaches the people looking for you, while we keep pushing for removal. And if it comes back, we start again, automatically.

We escalate: to the hosting provider, then the domain registrar, and we ask search engines to remove the page from their results. On Signature and Custom, a court-ready evidence pack gives your own lawyer everything they need to seek a court order.

From your dashboard: Settings → Billing → Cancel. Your access continues until the end of your billing period. Your biometric data is deleted when you ask, when you close your account, or 30 days after your plan ends (we email you 7 days before).

Yes, anytime from your dashboard. You see the prorated amount before you confirm, and the change applies right away.

Our Refund Policy has every detail. Short version: full refund if you haven't activated yet, pro-rata refund of unused portion within 14 days of payment, no refunds after 14 days; if you cancel, your plan ends at the end of the period you paid for.

From your dashboard: Settings → Billing → Invoices. All invoices are also emailed to you when issued.

Yes, anytime. Settings → Data → Delete account. Your account and its data are deleted from our live systems immediately; copies disappear from our backups within 35 days, and your reference photos and voice sample within 7 days. Permanent and verifiable.

Yes. Settings → Data → Export. The download starts right away: one ZIP file with your account data, findings, takedown records and your own files, in a portable format (GDPR Article 20).

Only with the service providers we need to run Praivon (listed by category in our Privacy Policy) and, to send a takedown, with the platform concerned. Never for advertising. Never to train AI models. Never sold.