Privacy Policy

Praivon ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data, including biometric information, when you use our identity protection service.

We process all personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable national data protection laws.

1. Who we are

Praivon is operated from the European Union. We act as a data controller for the personal data we process to provide our identity protection services.

Contact: privacy@praivon.com

2. What data we collect

Account data

• Email address, name, billing information
• Authentication credentials (encrypted)
• Subscription tier and payment history

Biometric data (Special Category — GDPR Article 9)

• Facial fingerprints derived from photos you upload
• Voice fingerprints derived from audio you upload
• These are mathematical representations, not raw photos or recordings

Identity markers

• Real names, usernames, aliases, brand keywords you wish to protect
• Platforms and accounts you operate on

Usage data

• Scan results, takedown actions, dashboard activity
• Technical logs (IP, browser, device — minimum necessary)

3. Legal basis for processing

We process your data based on:

• Contract — to provide the service you signed up for
• Explicit consent — for biometric data (Article 9(2)(a) GDPR)
• Legal obligation — tax, accounting, anti-fraud
• Legitimate interest — security, fraud prevention, service improvement

4. How we use your data

• To scan public platforms for matches against your identity fingerprint
• To send DMCA, GDPR Article 17, and similar takedown requests on your behalf
• To send you alerts when matches are detected
• To provide customer support
• To process payments and prevent fraud

We never sell your data. We never use your biometric data for advertising, training third-party AI models, or any purpose outside your protection.

5. Where we store your data

All personal data — including biometric fingerprints — is stored exclusively on servers located within the European Union or European Economic Area. We do not transfer your data outside the EU/EEA except where:

• Strictly necessary to perform a takedown on a non-EU platform (limited metadata only)
• You explicitly authorize it for a specific case

6. How long we keep your data

• Active accounts — for the duration of your subscription
• Cancelled accounts — 30 days grace period, then permanent deletion
• Biometric data — deleted immediately on request, no grace period
• Financial records — retained for the legal minimum (typically 5-10 years)
• Anonymized analytics — may be retained indefinitely

7. Your rights

Under GDPR, you have the right to:

• Access — request a copy of all data we hold about you (Article 15)
• Rectification — correct inaccurate data (Article 16)
• Erasure — delete your data ("right to be forgotten", Article 17)
• Restriction — limit processing of your data (Article 18)
• Portability — receive your data in a portable format (Article 20)
• Objection — object to processing based on legitimate interest (Article 21)
• Withdraw consent — at any time, for biometric data and other consent-based processing
• Lodge a complaint — with your national data protection authority

Most rights can be exercised directly from your dashboard. Others can be requested at privacy@praivon.com.

8. Security

• AES-256 encryption at rest and in transit
• Biometric data stored as encrypted mathematical fingerprints, not raw media
• Strict access controls and audit logging
• Regular independent security reviews
• Incident notification within 72 hours per Article 33 GDPR

9. Cookies

We use cookies as detailed in our Cookie Policy.

10. Children

Praivon is not directed to persons under 18. We do not knowingly process personal data of minors. If you become aware that a minor has provided us with data, contact us immediately and we will delete it.

11. Changes to this policy

We may update this Privacy Policy. Material changes will be communicated by email and through the dashboard at least 30 days before taking effect.

12. Contact

Data Protection inquiries: privacy@praivon.com
General contact: /contact